Services in South West Essex

This service is available Monday to Friday from 9.00am to 10.00pm. Saturday and Sunday 9.00am to 5.00pm. Clinicians can call the Oncology Registrar on-call at Southend Hospital bleep 4001.

Outside of these hours clinicians can call the Oncology Consultant on call via Southend Hospital switchboard on 01702 435555.

The integrated care team deliver specialist care for palliative and end of life care at home, complex care at home e.g. chemotherapy management of Hickman/PICC lines and support to those who are housebound within their own home including residential homes.

The support group is a way to learn more about living with a lung condition and share your experiences and stories with others.

The team deliver specialist care for palliative and end of life care at home, complex care at home e.g. chemotherapy management of Hickman/PICC lines and support to those who are housebound within their own home including residential homes.

The British Lymphology Society provides a directory of Lymphoedema treatment services.

Use the website address above to find your local services.

The Community Matrons team support patients with complex health and palliative care needs. 

A community pharmacy which stocks common palliative medicines to support people being cared for at home

Address: Hassengate Medical Centre, Southend Road, Stanford-le-Hope, SS17 0PH

Opening hours: Monday 8.00am to 10.30pm. Tuesday 7.00am to 10.30pm. Wednesday to Saturday 8.00am to 10.30pm. Sunday 9.00am to 10.00pm.

The Hospice Rapid Access Service team is a 24 hour services for people with a primary health need, who are rapidly deteriorating, and likely to be entering the terminal/palliative care phase of their illness. 

Havens Hospices, St Lukes Hospice and Farleigh Hospice work together as a collaborative to ensure consistency of care across all of Mid and South Essex.

The Hospices will assess the care needs of the patient and source care that meets the holistic needs of the patient.  This could be care in the home, on an in-patient unit, or in a Nursing Home.

Havens Hospices – havenshospices.rapidaccess@nhs.net (Southend, Castle Point and Rochford)

Farleigh Hospice -  contactteam.fh@nhs.net (Chelmsford, Maldon and the Dengie, Braintree and the surrounding areas)

St Luke’s Hospice - Stlukes.oneresponse@nhs.net (Basildon and Thurrock)

Hospice UK can help find a hospice, provide infromation and support about end of life care and guidance to plan ahead.

The Respiratory team provide five services:

• chronic case management of complex COPD patients,
• Home Oxygen service assessment and re assessment of patients in the community on oxygen therapy or that may fit criteria for oxygen therapy
• Pulmonary Rehabilitation exercise and education for those with diagnosed respiratory disease bar asthma
• Breathlessness and diagnostics ARTP accredited spirometry performing and interpritation for suport diagnosis of obstructive and restrictive respiratory disease
• FeNo testing, respiratory virtual ward pathway for patient with a diagnosed respiratory conditon bar asthma using early supported discharge measures and admission avoidance for those that fit criteria and are clinically indicated

Little Havens provides specialist care and support for babies, children and young people requiring specialist in-patient care for symptom management, respite and end of life care.

LymphConnect is an online platform developed to help manage lymphoedema or lipoedema, understand more about the condition, share experiences and get support and advice.

A community pharmacy which stocks common palliative medicines to support people being cared for at home

Address: 9 Ingrave Road, Brentwood, CM15 8AP

Opening hours: Monday to Saturday 7.30am to 10.00pm. Saturday 9.00am to 10.00pm.

The Hospice at Home team offers blocks of care to people in their last few weeks of life. The blocks are usually between two and four hours and in some circumstances the blocks can run sequentially to provide a dying person with almost 24 hour care. The Hospice at Home team offers care for 7 days a week. 

Complementary therapies can help control symptoms and help to deal with day-to-day life.

The therapies available are:

• Aromatherapy
• Massage
• Reflexology
• Mindfulness
• Reiki

For patients requiring specialist in-patient care for symptom management and end of life care.

The patient therapies team help with a range of symptoms through groups and individual sessions to help managing pain and symptoms.

The team consistes of:

• Physiotheraphy
• Occupational therapy
• Complementary therapy

The St Francis Hospice's referral hub can be accessed by those facing a life limiting condition. 

Please refer a patient or making a self-referral to access hospice services.

The team are clinical specialists that are experts in pain and symptom control.

Urgent advice ia available 24 hours, 365 days a year.

St Luke's Hospice Clinical Outpatients team offers convenient, accessible and specialist key clinical procedures and palliative care, in a relaxed environment with appointments to meet your wellbeing and lifestyle needs. 

Key clinical procedures offered to outpatients:

• Advance Care Planning clinics
• Ascetic and Pleural drainage
• Blood product transfusions
• Clinical Nurse Specialist symptom management clinic
• CVC line care
• Intravenous fluids
• IV Bisphosphonates infusions
• IV Iron Infusions
• Long term condition clinic – supporting heart failure, renal and liver conditions
• Venepuncture

The service opening hours are 9.00am to 5.00pm.

St Luke's Hospice community service provides assessment, support advice and care for people wishing to be cared  and supported in their locality community setting. The team also provide support in care homes, the hospice's rapid access service and there is the provision of clinical nurse specialists.

St Luke's Hospice provide specialist in-patient care for symptom management and end of life care.        

There are a total of 7 beds and 1 emergency bed in Basildon.

Hospice Rapid Access Service (HRAS) with 6 Beds in Thurrock.

St Luke's Hospice Physiotherapy team can help when living with a life limiting illness.  Specialist Physiotherapists and Occupational Therapists will listen and assess to support independence and aid mobility to manage symptoms and positively impact quality of life and wellbeing.

Family and loved ones are also supported in their caring roles. Advice, guidance and techniques on how to safely move and handle someone when caring for them can be accessed through conversation with the Physiotherapy team.

The offer includes:

• individual assessments to help provide appropriate equipment, e.g. mobility aids
• personalised treatment plans including non-drug pain relief treatments and exercises to improve mobility, independence and balance
• treatments to assist with shortness of breath, fatigue or insomnia
• group exercise classes and confidence building

Rehabilitative care is also provided by our Occupational Therapy team. 

The Dove Community Counselling Service team at St Luke's Hospice offer bereavement support to adults living with a life limiting illness, from diagnosis through to end of life or into survivorship. 

Bereavement support is also available to those who may have experienced a bereavement from suicide, sudden, traumatic or accidental deaths, or within the last 5 years due to a life limiting illness.

St Luke's Hospice provides the specialist Lymphoedema care team could provide care to you if you are living with primary Lymphoedema, secondary Lymphoedema and Lipoedema. The team can provide clinical expertise, support and practical help for those with any these conditions and live across South Essex.

This service is for any persons over the age of 18 and supports the management of complex wound care, via clinic based appointments, or homevisits depending on the need of the service user.

All calls are answered by a senior triage nurse in the Single Point of Access, who will assess the case and advise if the service is able to stabilise and manage the patient.

The rapid resonse team aim to visit the patient within two hours.